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Written on December 7, 2007 at 11:34 pm by neel

Siebel Support Web Unleashed

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Good news for all the siebel professionals out there. Now you don’t need username and password to login to supportweb.

Jock Murray sent me this trick few days ago and he too found it on another siebel blog Siebel.be

“Everybody who works with Siebel and there for uses Support web will probably know about this trick but I mention it anyway (for those who should not know it yet).

When you want to search Support web for something you must need a login. If you just want to search, you can use a read-only login. If you want to create a SR, you need read/write access.

But with a little workaround, you can use Supportweb for searching without having a login. How? It’s very easy. Just go to the homepage of Supportweb (which will redirect you to https://ebusiness.Siebel.com/Supportweb/index.asp) and at the login screen just press the “Login” button without filling in the fields.

As expected nothing happens and you stay on the login page. Now, type in the address bar http://Supportweb.Siebel.com and you will be able to login and search.

I don’t know if Siebel/Oracle is aware of this ‘bug’ or not but it seems logical that they do, since so many people know about it. And if the didn’t know it, they might know it now. Although I doubt that someone from Oracle reads this blog.”

I tried it and it works. Enjoy Siebel Support web :)

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Authors bio is coming up shortly. neel tagged this post with: Read 387 articles by neel
  • koji paloma
    excellent site.
  • SivaK
    Hello folks!!
    I am trying to install siebel 7.7 clint on a windows vista.Siebel
    tools installed without any issue, but regarding the client
    installation, the system throws "siebel eBusiness Application require Microsoft ODBC Derive. in checking your installation none was found Press ok to exit and install the necessary componet" error at the end of the installation there by stopping the installation, can anyone throw. Please help me out
    some light to fix this issue...

    Thanks

    SivaKoni
  • Alvin
    Good!
  • Vijayapandian
    It is just a try ,Open the explorer go to tools -> Internet Options ->Settings ->View files delete all the files and launch the application again,you willbe prompted with a message click on the fix or Run button available with the message.I think u might get solved with ur pblm.

    Thanks Vijayapandian.
  • rama
    Try to delete the existing configuration and redo the same work.. it may some time.. work.. it looks crazy but some time it will work .. i has happened many times for me..

    if not i am sorry dude...
    Ram
  • Amogh gupta
    Please Reply ASAP
    Problem: I have a pick product applet associated with an applet. Whenever I click the product field in my applet , a pick applet opens up which is empty. Now when I click Cancel button on that pick applet it shows me the same pick applet with all the records associated with the field. Now I want to remove this empty pick applet which is displayed in between.So kindly give me the solution ASAP plzzzzzzzzz guys.
  • Amogh
    Hello everyone,help me ppl
    Requirement:
    I have to create a checkbox on a Contact List applet , the checkbox has to be set to true wenever there is a campaign set across a particular contact i.e if a particular campaign exists against a contact then that checkbox has to be set to true so that user knows that a campaign exists against a particular contact.
    Problems Iam facing:
    1) They have asked me to create a checkbox from scratch on the applet and that applet cannot be modified by the user it should be read only

    2) Wher to do the coding i.e under which event and were at the bc level or applet level
    3) What logiccc do i implement in the code
    Plz reply as soon as possible.
  • Hi Guys

    Kindly help me out in this:

    What is basic requirement for “Pick Applet”

    I have made Pick Applet & successsfully it is showing.I have chosen Picklist of that same BC. that is i have made this Pick Applet for testing only.

    My Problem is Whenever i am aselecting any record in Pick Applet ,it is not shown.Actually i have not mentioned Join infront of “field”.

    Can you kindly exp[lain me the procedure for all this,that in which condition we should have pick Applet.

    Please help me out in this with detail description as im form Instrumentation Background.& i will be having my First Project Interview on Monday.
  • neel
    This kind of error will only come if you have forgotten to do a canceloperation at some place.

    and i don't think you require to write cancel operation and continueoperation so many times..

    if you could paste your Server Script coding also then we should be able to help you out.

    And it will be great if you could use forum to post your queries then url of the forum is

    http://forum.siebelunleashed.com
  • Sowmya
    Hi,

    Iam trying to create a button on a list applet and if we click on that button a confirm message box with OK and CANCEL options should appear.
    For this
    1) I created a button in applet control with type MiniButton and method 'BSMethod'( which is my custom method).
    2) I wrote server script at applet level to enable that button.
    3) I wrote browser script in Applet_PreInvokeMethod event. Iam giving my code here.
    function Applet_PreInvokeMethod (name, inputPropSet)
    {
    if( name == "BSMethod" )
    {
    if( Confirm("Are you sure you want to create a new record?") )
    return (ContinueOperation);
    else
    return (CancelOperation);
    return (ContinueOperation);
    }
    return (CancelOperation);
    }

    4) I have used the genbscript utility to generate the browser script.
    But Iam getting an error "Specialized method BSMethod is not supported on business component'RN Operator' used by business object 'RN Operator'.

    Can anyone please suggest me the solution for this?
  • Joji
    I was using the same way to read the support web for the past 3 years. Now I can't do it from 14th Jan 2008 onwards ( as Oracle has announced that they are migrating to metalink)
    Hope they will open the support web for independent consultants/developers.(PS: they are cating like Microsoft now) :D
  • Paul M
    It's not working anymore with the introduction of Oracle MetaLink. Any ideas for a way to get into the new system?
  • Gary
    Excellent workaround!!
  • RDx
    Awesome man. Too good.
  • Hi Everybody,Today i have been assigned to project,which is first in my career.I am looking forward to seek help from wonderful group of siebel unleashed people.So pls help me out in solving queries ASAP. so that i can learn & implement things Fast.

    Thanks in Advance to you All.
  • Venu
    Cool Loophole !! :-)
  • Priyanka
    Using Support Web without Login is awesome. Fandu...
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