Siebel Audit Trail Introduction

In this series I am going to explain everything about Siebel Audit Trail functionality. I am going to start with Siebel 7.x Audit Trail functionality as there are significant enhancements in Audit Trail functionality in 8.0 and some of the answers given below are not correct when it comes to Siebel 8.0 Audit Trail functionality.

What is Audit Trail?
In layman terms Audit Trail is functionality provided by Siebel which helps us to track what users are doing with data residing in Siebel. Tracking can be done for business component records and also for particular fields in business components.

What information is tracked in Audit Trail?
What action was performed by user (New Record/Delete/Modify)?
What was updated (Old Value and New Value)?
Who updated it (Employee Login/ Employee Id)?
When was it Updated (Date and Time)?
 
Where can I see this information?
There are two screens available for Audit Trail.

Administration – Audit Trail: Used to configure Audit Trail for Business Component and Business Component Fields
Audit Trail: Used to view the tracked information

How do I enable Audit Trail?
You need to enable Audit Trail for the application that you are using then you can add Business Components and fields which you want to track. Audit Trail is not automatically enabled for all Applications there is certain configuration that is needed in tools to enable audit trail for an application.

Enabling Audit Trail for Application:

1.  Query for Audit Trail Engine business service and enable it (if not already enabled)
2.  Add following User Properties to this business service
   Name: AuditSource
   Value: TABLE
   Name: Cache Entries Size
   Value: 1
   Name: Enable
   Value: TRUE
3. Query for your Application Record under Application Object (for example Siebel Universal Agent)
4. Under Application Event Services Object of your application Create a New Record with following details
   Name: Start
   Event Name: Start
   Business Service: Audit Trail Engine
   Method Name: Start
   Sequence: 1
5. Compile the Application Object.

This is one time configuration that needs to be done in Tools. After that you just need to Go to Administration Audit Trail and configure the business component and field which you want to Audit

Are there any side effects for enabling Audit Trail?
Yes, there can be performance issues if you add too many fields for a business component for tracking.

Is there any limitation of what can be tracked?
Yes, you cannot audit all type of business components. Only business components having CSSBCBase class or which are inherited from CSSBCBase class can be configured in Audit Trail

I added new fields in Audit Trail, but I still don’t see any records in Audit Trail Screen for those fields?
You need to restart Siebel Server before changes in Audit Trail can take affect and also make sure that you need put End date less than today’s date for business component records.

Continued…..