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Written on September 12, 2009 at 8:16 am by neel

Questions & Answers – Part 1

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I have been receiving loads of question that I have been trying to answer as soon I get a chance, but I have been busy lately with project work so not have been able to answer many of them. Today I am answering questions which can be readily answered and don’t require me to dig into tools and find answers.

Question: Is there any business service in Siebel 7.7/7.8 to query the child BC records and update all the records Type field to ‘To Do’?

Answer: I don’t think there is any business service available to accomplish that job but you can achieve this using a simple workflow. You just need to:

  1. Query your records using Siebel Query Operation
  2. Next step should be Siebel Update Operation

Siebel will take care of updating all the records that were returned by the query step. Remember this will only work on child BC records (precisely the requirement) and not on Primary Business Component of your BO.

Question: How can we set visibility at applet level, field level i.e. make a field visible only for Sales Rep?

Answer: There is no way to set visibility at field level. You can use Toggle Applets to accomplish your requirement.
This means that you create a copy of same applet but with different fields according to your need and show the appropriate applet based your condition. I have written few posts explaining the basics that should help to clear any doubts that you have.

http://siebelunleashed.com/siebel-toggle-applets-an-introduction/

http://siebelunleashed.com/create-siebel-static-toggle-applet/

Question: how to make an applet visible to Manger alone?

Answer: You can use Personalization to hide or show and applet but remember that these Personalization only takes effect when you Login to the application. Which means when user logins to the application he will either visible or not visible. It is not possible to hide and show an applet multiple times in same session.

Questions: How to configure a Constraint Picklist?

Answer: Below given link has the answer to the above question

http://siebelunleashed.com/constraining-the-siebel-picklist/

Question: What is difference Hierarchical and Constraint picklist?

Answer: Follow the link below to get an answer

http://interview.siebelunleashed.com/blog/configuration/difference-between-hierarchical-constraint-picklist/

I will keep this series of Question & Answers going will provide more answers as and when time permits. Stay tuned !!

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Authors bio is coming up shortly. neel tagged this post with: Read 387 articles by neel
  • Prithesh
    @Saranya,
    Yes, you need to destroy all the objects(BC's, BO's, propertysets, date objects ,arrays etc) that are instantiated in the script to avoid memory loss. Objects should be destroyed in reverse order i.e, bc's should be destroyed before destroying bo.
    e.g,
    function abc(Inputs, Ouputs) {
    try
    {
    // instantiate required objects
    var oAppln = TheApplication();
    var boSR = oAppln.GetBusObject("xxx");
    var bcSR = boSR.GetBusComp("yyy");
    var bcAct = boSR.GetBusComp("yyy");
    var psInputs = oAppln.NewPropertySet();
    // business logic

    }
    catch(e)
    {// catch exceptions
    }
    finally
    {// destroy objects
    // delete all bc's which are instantiated
    bcSR = null;
    bcAct = null;
    psInputs = null;
    // destroy bo
    boSR = null;
    // destroy appln object
    oAppln = null;
    }

    }
  • joy
    @Satterfield,

    To integrate with fax. You can think about using a product similar to genifax, a produtct from Omtool. It will receive faxes at specific fax numbers and convert them to xmls. You can channel these to your queues and integrate them to do whatever you want.

    @Syed,

    Try using Siebel Data Mapper, you can add and remove tags as you wish.

    regards,
    Joy
  • Syed
    Hi,

    Need some clarification, i am working on Integration.
    when data coming from exteranl system and those data need to insert in siebel.when receving data i need to add one extral tag and i need to insert that data in siebel. So please expalin this...

    Thanks in advance

    Regards
    Syed
  • i have a requirement that Print button on a page, when clicked must call the print options like we get in normal MSWord files.
    i have tried a no. of things but nothings working....
    can anybody suggest anything..??
  • Yes, I think it is possible to do something like this in siebel. I have been involved in doing something similar involving email and faxes in siebel 7.7 but I have never worked in Siebel 6 so I have absolutely no idea if it is possible in siebel 6.0

    Try finding out a screen called Administration Communication > if it has got drivers for email and faxes then it might be possible in Siebel 6.0

    This is all I can tell you for now.
  • D. Satterfield
    I'm wondering about the possibility of integrating Siebel version 6 with a fax machine. What I would like to be able to do, since my business receives hundreds of faxes a day that must then be distributed througout the building; resulting in the loss of some of these faxes, is to buy a fax machine that is compatible with Siebel and that has the capability to not only create a request # in Siebel but print out the request # on each page of the fax. I believe this would help stem the tide of lost faxes. Even better would be if the fax could scan the incoming fax into an incoming attachment file and be saved in Siebel. Am I thinking too far ahead here, or is this something that can feasibly be done? If it is possible, what kind of cost would I be looking at in order to have this accomplished? Please feel free to e-mail me with any questions/answers/recommendations.
  • Sailesh
    Hi Neel,

    Its regarding "Question: Is there any business service in Siebel 7.7/7.8 to query the child BC records and update all the records Type field to ‘To Do’?"
    You suggested to create a workflow, Can we get RowId of child BC at Primary Business Component of BO??
    Please confirm. If not please suggest a way to achieve RowId of child BC on Primary BC of BO.
    Thanks,
  • Saranya
    Hi Neel,
    Thanks for your reply...I just want to know whether the objects which we instantiate through scripting should be destroyed in the reverse order of creation??And what are the objects that we can destroy?(Is it just BO and BC's?)
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