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Scripting VS Workflows

Before I start with the post I want to say. I know Scripting is not good for upgrades, performance and I try to avoid it as much as I can. But a recent requirement that I worked upon has got me thinking and I don’t seem to have an answer. The Requirement: Create a button [...]

Siebel Deployment -Release management.

Today Ram Mohan reader of Siebel Unleashed is sharing with us an article describing basics activities performed for Siebel Deployment during a release.  A good articles for Siebel newbie’s especially who have just started as Siebel Administrator. Please do provide your feedback. Introduction  Siebel Deployment or Releases are done to prorogate the developed changes from [...]

Extracting and SFTP Siebel attachment

Recently I worked on a simple yet different type of integration. The requirement statement of integration was pretty simple.  Requirement:  When a Service Request is closed then attachments of that SR should be extracted and sent to a different application though SFTP.  The interesting part in this requirement was SFTP part as I had never done that [...]

Is scripting evil?

The term Scripting has always had a negative vibe around it in Siebel. It is avoided like plague and advised to be only used as  last resort. Yet there has  not a single project I seen in my 5 years of experience in Siebel that doesn’t use scripting. I am not an advocate of scripting.  [...]

Calculated field and Picklist

Today Pankaj Juneja a reader of unleashed is sharing a case study where a Picklist on a calculated field helped him solve a problem. Many of us know that a calculated field can be made editable by putting a pick list and a pick map to it. I always use to think that what’s the [...]

Query and QueryBiDirectional

This might be a very trivial and known thing for people working in Siebel 8.0 workflows from long time. But I wasted around couple of hours for nothing over this. So, thought of posting it here which might help newbie’s save some time if they happen to stumble over same problem.This post is about Siebel [...]

Framework – addWeekDays

Here is another contribution to the Siebel Open Source Framework. I am pretty sure that this will be a very useful function for everybody and is required for almost all the Siebel Applications. 

Framework – Write to File

Equipped with the knowledge of prototypes from Jason’s suggestion, Impossible Siebel Group discussion, Matt’s Framework I wrote a general purpose function which I think will be good addition in the Open Siebel Framework. I have been working in Siebel EAI from a long time and very often I have to write a property set to [...]

It’s raining frameworks

Few months (may be an year) back if somebody would have asked me about frameworks and Siebel. Then my answer would have been, “Framework and Siebel are two separate things and don’t go together”. A comment by “Tiziano and Paolo” changed all that. It started right here, an innocent comment on eScript best practices post [...]

Lockerz Redemption

This post is related to Lockerz and not Siebel. So avoid it if you are looking for stuff only related to Siebel.

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Installing Oracle Interim Patch

A post about Installing a patch!!! You must be thinking what is there share about clicking Setup.exe and installing some patches. If that is the case you have never came across Oracle Interim Patch. “An Interim Patch (formerly known as a “one-off” patch) is a bug fix (or set of fixes) made available to customers [...]

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Siebel Unleashed Forum- Up and Running

Hi Everybody, The good news about Siebel Unleashed forum is that it is up and running and even better news is that all the data has been preserved. Your feedback helped me realize how important the forum is to you guys.

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Siebel bookshelf search engine

Here is another contribution by a Siebel Unleashed reader. This time Vladimir from Slovakia has created a custom bookshelf search engine for all versions of Siebel.  So, now there is no need to keep bookshelf on your system and open PDF files every time you want to search something from bookshelf. Just bookmark the links [...]

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Resetting All Log Levels

Today Daryel Villavicencio is sharing with us an Unix script that can help resetting log level for all the components in an Unix environment. This is a must have script for any Siebel Admin working on an Unix Environment. I started off with a script to reset log levels for common components such as Object [...]

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What are Products and Assets?

A user Payel Mitra asked me interesting questions, which forced me to think and come up with an answer. The Questions were What is the difference between Sales Order and Service Order in Siebel terminology? What is the difference between an Asset and Product in Order management terminology?

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Decoding Audit Trail Data

I guess there is not need for introduction to Audit Trail but here it is anyway. Audit trail has changed drastically from Siebel 7.X to Siebel 8.X. In addition to the enhancements there has been one major change in the way data is stored in the Audit Trail.

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Siebel Unleashed Forum

Hi Guys, As you might have noticed that even after 2 weeks the Siebel Unleashed Forum is not up. I have tried my level best (I have not given up though) but it seems I might require some professional help in order to restore data and make it functional.  I have several options at my [...]

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Long List and Siebel Performance

In the last post I mentioned that we were facing a performance issue while trying to assign a Owner to Service Request and I had mentioned about the analysis and finding that we had done. In this post I will state the reason and resolution of the problem. Before we start I would like to [...]

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Assigning SR owner causes Performance issue

Time again to discuss a Siebel Performance issue. Problem: We created a workflow and in one of steps we were assigning an Owner to the Service Request. This was a typical Siebel Operation Step (Update Operation) in which we were passing the value for Owner Field so that it could be assigned. This step was [...]

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Oracle Statistics and Siebel Performance

I was working on a performance issue few days back the usual stuff we see in Siebel. A particular view was taking time in opening up. So, I followed the usual steps to debug the problem: 1>>  Opened dedicated client with spool enabled. 2>> Found out the SQL that was causing the issue. 3>>  Opened up [...]

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Lockerz details..

This post is related to Lockers (not Siebel) please skip if you are not interested. Hi Guyz,

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Lockerz… it is real!!!

Hi Guys, This post is not related to Siebel so, you can skip this if you want to.

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Problem with Siebel Unleashed Forum

Hi Everybody, There is a problem going on with Siebel Unleashed forum. You might be able to login but not see any of the data.I am trying my level best to rectify the problem ASAP but there is no ETA when this will be resolved. I am really sorry about inconvenience it may have caused [...]

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Continue the loop

Hi Everybody, It’s good to be back. I know it’s been a long break but was badly stuck. Now, You must be thinking what a strange topic header but I just couldn’t think of anything better and let’s not waste more of your precious time with pleasantries and get straight to the point. In this post [...]

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Adding Custom SOAP Headers

I was working on requirement that involved call to a web service published by another Siebel Application which means Publisher and Consumer were both Siebel Application. In Siebel User Authorization can happen in two ways WSSE (Web Service Security) Headers in SOAP Request SOAP Headers

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