Innovation Pack 2012 that was release in December last year introduced the greatest feature set introduced in Siebel Space in last 5-6 years. But it seems they forgot Siebel Tools altogether in excitement. Don’t believe me? Here is why I feel that:
Open UI gives you browser independence, and you are no longer stuck with IE YAY … right?? Guess what, you don’t get browser independence are if you are a Siebel developer and to make matters worse you have to have an minimum of 4 year old version of IE i.e IE 8.0 in order for you tools to work properly . I had to go from IE 10.0 to IE 8.0 to be able to Edit Web Layout for views and applets.To be fair this problem is not related to Open UI. It’s just how tools has worked all along but I think this was the right time to break that dependence or at least upgrade the engine to work with latest browser.
Open UI works by introducing a set of brand new web templates that reside in new OUIWEBTEMPL folder inside WEBTEMPL folder.As Alex explained the object manager will now scan both OUIWEBTEMPL and WEBTEMPL (including custom folder) folders to find the requested web template. Common sense dictates that same thing should happen to Siebel Tools but that is not the case.
Clicking Edit Web Layout option for any view that uses new web templates introduced Mobile Connected Application “Siebel Service for Mobile” (for example SHCE Account Activities View – Mobile) pops up an error
“Cannot open file: C:\Siebel\8.1\Tools_1\webtempl\CCViewDetail_Mobile_RelatedItems.swt.(SBL-UIF-00276)”
Of course it cannot open web template CCViewDetail_Mobile_RelatedItems.swt as it is present in OUIWEBTEMPL folder rather than WEBTEMPL folder. As a workaround I had to copy all the mobile web templates from OUIWEBTEMPL folder to WEBTEMPL folder but that means every time you apply a quick fix or patch that makes modification to these templates you have identify and copy the changed templates otherwise it can lead to unwanted behavior.
The usage of IE is declining every day and dependence on what is becoming an obsolete browser is not a good sign. Oracle, it is high time please think about Siebel Tools also. Do you agree?