This article has been contributed by Sax.

I am working on a new project under the Siebel Sales base which requires Siebel Professional Services automation. I requested Siebel Support web for the temporary license keys to enable this feature. Supportweb promptly provided me the temporary license key which will be available for next 60 days from the day we apply.

I went to Administration Application > License Keys and applied the license keys on my local and was successful. I was able to see all the views related to this key.

I had to present a prototype to users for freezing the requirements and I did not had any data related to these views so, I thought of applying license key on Sample where I will have sample data. This way users can have look and feel of the screens and can play around with the available data.

But to my surprise, when I tried to apply license key on Sample database, the New button under the Administration – Application -> License Keys is disabled.

I have searched in the Support Web and found the resolution for this issue. You can check for the Doc ID 530845.1. This document was previously published as Siebel SR 38-3279920201. Below steps will resolve the issue.

  • Copy the sse_samp.dbf file from \Webclient\Sample\utf8 folder to the \webclient\local folder.
  • You need to change the connect string parameter under [Local] section of CFG file. In my case it was uagent.cfg file. Your original connect string will look similar to string given below

    ConnectString = C:\PROGRA~1\Siebel\7.8\WEBCLI~1\local\sse_data.dbf -q -m -x NONE -gp 4096 -c15p -ch25p

  • Only change the dbf file name to sse_samp.dbf. This way all the attributes related to the local db is available for the Sample db also. The final connect string parameter after editing should as below.

    ConnectString = C:\PROGRA~1\Siebel\7.8\WEBCLI~1\local\sse_samp.dbf -q -m -x NONE -gp 4096 -c15p -ch25p

  • Now log into the dedicated client as Local with Sadmin/sadmin.
  • Apply license key from here as New button is enabled.
  • Log out and move back the sse_samp.dbf file to original Sample\UTF8 folder to continue to work as usual.
  • Change the Local connect string to the original one.
  • Re-log in to the Sample DB to view the new views.

Apart from this way, we can also add license key from Tools or Inserting the key into S_APP_KEY table under the Sample DB using dbisqlc.exe.

Hope this may be useful to someone.

Thanks Sax for Sharing it with us all.

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