Generic SSA NOTOK error message.(SBL-DAT-00472)

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Generic SSA NOTOK error message.(SBL-DAT-00472)

By neel January 23rd, 2008

While working on CR (Change Request) I had to use a field in the script.

The Script was something like

var AgreeBO = TheApplication().GetBusObject(“Service Agreement”);
var AgreeBC = AgreeBO.GetBusComp(“Service Agreement”);

var OrderType = “”;

with(AgreeBC)
      {
         ActivateField(“Oppty Order Type”)
         ClearToQuery();
         SetViewMode(3);
         SetSearchSpec(”Id”,AgreeId);
         ExecuteQuery();
         if(FirstRecord())
         {
            OrderType = GetFieldValue(“Oppty Order Type”);
       }

AgreeBO = null;
AgreeBC = null;

There is nothing unusual in the Script but when I executed this script I got the following error

Generic SSA NOTOK error message.(SBL-DAT-00472)

Now after a bit of playing with the code I came to know that following line of code was the reason for this error

OrderType = GetFieldValue(“Oppty Order Type”);

This Field “Oppty Order Type” was a joined field from Opportunity. The join was not new it was an old join and there are several fields that were being pulled from this join.

I am yet to do the RCA (Root Cause Analysis) of this error but the following things are quite clear

It was an error due to Configuration problem
There is an error in the field or the join.

I haven’t tried various alternatives like deleting the field and recreating it again. What I did was not to use this field but to use the actual field in Opportunity BC. But will keep you posted whatever I find out.

And in case if any of you have faced this kind of error before. Please share with us all.

Happy Reading