When I started this blog back in 2007 then there were not many websites related to Siebel but today there are plenty available. All these sites including mine (or most of them) have one thing in common, they mostly discuss Siebel in technical terms.
If you try to find something non technical about Siebel you don’t get any useful information. For example I have been trying to find something about usage of Siebel in Financial Domain. I needed answer to questions like:
- Which Siebel Application is used for financial domain?
- What are major entities that we use in those applications?
- How many projects out there are using Siebel Financial Application?
- What is the Functional flow of a Financial Application?
There are lot of questions like these, for which I want an answer. I want to move ahead from technical aspects of Siebel and look at a bigger picture. A birds eye view from 30,000 feet which gives me idea of complete picture and help me visualize a complete CRM solution.
Finding answers to these questions is not easy as it is not possible for one person to work on all these modules and domains, but if we work together we can get answers to these questions. I have had a chance to work on Sales, Call Center and Marketing module. I will share my experience and functional information about these modules but for rest of modules and applications you guys have to contribute.
In next few days I will be putting articles discussing functional aspects of these applications and I hope some of you will share your experience and provide insight of different Siebel Applications. I also going to start a survey to collect some data regarding various application that will help us to put together facts and figures about usage of Siebel in various areas. Please do take part in the survey!



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