We all are familiar with Siebel Toolbar available in client and for those who are not very familiar here is a screenshot of toolbar I am talking about.
If you see this screenshot you will find that icon beside Site Map Icon is not a vanilla icon. In this post we are going to add another Icon beside Report Icon which will allow us to see information of the current record or in other words clicking on this should display About Record Applet. So, lets start.
- Download the icon from web that you would like to use. I am using:

- Copy this file in your “PUBLIC\ENU\IMAGES” of your Siebel Tools and Siebel Client folder.
- Add Command, Bitmap Category and Toolbar objects in your Object Explorer in Siebel Tools
- Query for “HTML Command Icons” in Bitmap Category object and Lock Object
- Create a New Record in Bitmap Child Object and enter following details and Compile the object
Name: About Record
Alt Text – String Override: About Record
File Name: icon_about.gif (Replace this with the name of the file you copied in IMAGES folder)
MIME Type: img/gif

- Go to Command Object, create a New Record and enter following detailsName: About Record ToolbarDisplay Name: About Record
HTML Bitmap: About Record
HTML Popup Dimensions: 450 X 160
Method: About Record
Method Argument: About Record Applet
Show Pop-up: True
Target: Browser Applet - Go to Toolbar Object and query for “Quick Print” toolbar and Lock the object.

- Create a New Record Toolbar Item Object and enter following details
Name: About Record
Command: About Record Toolbar
Display Name: About Record
HTML Type: Link
Position: 2

Compile all the objects and open your application if you had completed all the steps you should see your new icon in between Quick Print and Reports icon as shown below
Clicking on this icon will open About Record Applet displaying information about the current record. There are lot of things that you can do using this technique like invoking a business service with a particular method or invoke a workflow process. Use your imagination and try new things using this.


(10 votes, average: 4.80 out of 5)




Hi ,
Tried configuring the same but did nit work for me. I donot see any icon on the toolbar.
On which version of siebel did you try this??
Hey Neel,
I have tried this in siebel 7.5. Today, via icon on the toolbar,i have navigated to a view succesfully using GotoView method.
However the About Record functionallity is not working. When i click on this icon it does not show me a pop up applet listing details of About Record applet.
In have followed your steps above.
Thanks for this post.
Did you try step by step ..
Try to make copy of the “About Record” command. I initially did it by copying the mentioned command
what if i want to show this icon on a toolbar on an AOM say siebel call center and not on Siebel Marketing.
Hi Neel,
Discribed quite well
thanks for the post.
For Gurdeep- In Step 6, While creating Command object 'Method' property should have 'AboutRecord' (no space b/w About and Record) value instead of 'About Record'. Try this, I think this is the only mistake in your config.
Works like a charm.
One thing, you should not set the bitmap size more than 24×24.
Thanks alot
Hi Neel …
This is great…Smooth and quick.